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Under the supervision of The Patient Access Supervisor, this position is responsible for ensuring the delivery of outstanding customer service while greeting patients, registering patients, and verifying or obtaining complete and accurate patient demographic information. The role involves identifying patient benefits eligibility, verifying pre-certification obtained from insurance companies and/or physicians' offices, identifying insurance and/or patient responsibility, collecting identified co-pay/deductible, co-insurance, and/or providing financial counseling when appropriate, and completing the entire registration process.