Patient Access - Online Scheduling Representative

Find An ENT Near Me • Hialeah, FL

3d

About The Position

We are seeking a tech-savvy and customer-focused Medical Online Scheduler to join our Otolaryngology practice and help us streamline our appointment scheduling process! As a Medical Online Scheduler, you will be responsible for managing our online appointment system, answering patient inquiries, and assisting with patient check-in and registration. Your primary responsibilities will include scheduling and confirming patient appointments, collecting patient information, and ensuring accurate and up-to-date patient records. You will also be responsible for responding to patient inquiries via phone and email and providing exceptional customer service to ensure a positive patient experience. To be successful in this role, you should have excellent communication skills, strong attention to detail, and experience using electronic medical records and scheduling software. You should also possess a friendly and professional demeanor, as well as a passion for delivering exceptional patient care. We value our team members and are committed to providing a positive work environment where everyone can thrive. We offer competitive compensation packages, excellent benefits, and opportunities for professional growth and advancement. If you are a dedicated and compassionate Online Scheduler with a passion for Otolaryngology, we encourage you to review the requirements below and apply for this exciting opportunity today!

Requirements

• High school graduate or equivalent
• One year of related experience
• excellent communication skills
• strong attention to detail
• experience using electronic medical records and scheduling software
• friendly and professional demeanor
• passion for delivering exceptional patient care

Responsibilities

• managing our online appointment system
• answering patient inquiries
• assisting with patient check-in and registration
• scheduling and confirming patient appointments
• collecting patient information
• ensuring accurate and up-to-date patient records
• responding to patient inquiries via phone and email
• providing exceptional customer service

Benefits

• competitive compensation packages
• excellent benefits
• opportunities for professional growth and advancement

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED