Patient Access Manager: Stanford Medicine Sutter Health Cancer Center
About The Position
The Stanford Medicine Sutter Health Cancer Center (SMSHCC) is a groundbreaking joint venture between Stanford Medicine and Sutter Health, bringing together leading academic medicine, advanced research, and high-quality community-based cancer care in the East Bay. As we prepare for activation and ongoing operations, we are seeking a Patient Access Manager to lead and integrate critical front-end access functions across the cancer center. The Patient Access Manager will be responsible for overseeing scheduling, registration and check-in, prior authorization, financial navigation, and new patient coordination, ensuring seamless, timely, and patient-centered access to care. This role plays a key leadership position in optimizing the patient experience while supporting provider productivity, operational efficiency, and volume growth. This position requires close collaboration with clinical leaders, revenue cycle partners, and operational teams across both Stanford Medicine and Sutter Health. The ideal candidate will bring strong experience in oncology or specialty care access, a systems mindset, and the ability to lead teams through complexity and change in a highly visible, mission-driven environment.
Requirements
- Bachelor's: Business Administration, Healthcare or related field
- 8 years of recent relevant experience
- Knowledge of third-party regulations and requirements, managed care concepts, and current practices.
- Familiarity with Federal/State and JCAHO requirements for registration.
- Demonstrated analytical and problem-solving skills, as well as having verbal and written communication skills.
- Leadership skills, including team building, coaching/mentoring, with the ability to motivate and engage others.
- Demonstrates tactical and analytical thinking and planning skills, and is able to develop a plan to accomplish objectives, identify obstacles, and resolve operational issues.
- Organizational and time management skills, with the ability to prioritize multiple projects while delivering quality service and achieving business results.
Responsibilities
- Overseeing scheduling
- Registration and check-in
- Prior authorization
- Financial navigation
- New patient coordination
Benefits
- Sutter Health is an equal opportunity employer EOE/M/F/Disability/Veterans.
- Eligible positions also include a comprehensive benefits package.
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Manager
