What you will be doing: Patient Access Manager Assist in preparation for both short- and long-range planning recommendations for all Registration Process areas including pre-service and point-of-service financial clearance activities and Patient Access functions. Actively practice budget/cost management. Develop and implement action plans as identified. Manage all operational metrics to ensure the department meets client and Conifer goals including but not limited to Service Level Agreements and budgetary guidelines. Consistently manage staffing activities in areas of responsibility including documentation and identification of needs, selection of staff, wage/salary activities, orientation, and training. Grow and mentor supervisors and ensure staff engagement and commitment to strategy, mission, and goals. Communicate proactively and positively with direct supervisor to ensure personal growth in knowledge and skill set. Enforce departmental policies, practices, procedures, and work rules in accordance with approved hospital policies and assist in the development of new policies according to hospital and corporate guidelines. Consistently communicate appropriate information to staff and provide feedback to Director and CFO. Communicate deficits and problems to supervisor with recommended solutions for improvements. Experience you will need: Patient Access Manager Excellent interpersonal and organizational skills. Demonstrated leadership and management abilities. Thorough knowledge of computer systems in Health Care Information Systems. Clear understanding of Revenue Cycle Management and Regulatory Agencies required. Ability to receive and express detailed information through oral and written communications. Strong knowledge and ability to drive operational metrics. High School Diploma or equivalent; College degree preferred. 3-5 years of Health Care Supervisory experience preferred. Extensive knowledge of the relationship between Admitting, Clinical Areas, Financial Areas, and pre-service and point-of-service financial clearance activities. Must be available to work hours and days as needed based on departmental/system demands. Must be 'on-call' as needed.
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Job Type
Full-time
Career Level
Manager
Education Level
High school or GED
Number of Employees
501-1,000 employees