Patient Access Lead
About The Position
In addition to perfoming the Patient Access Eligibility & Registrar duties, the Patient Access Lead serves as support for Patient Access staff regarding complex questions and account issue resolution. Mentors and coaches peers by providing hands on work flow guidance. Works directly with patients physicians, and payor representatives to provide information and resolve issues in a highly responsive manner. Functions as a team lead for assisted area of Patient Access Services and provides on call coverage during assigned weekend shift. Cottage Health is a leading acute care hospital system, located on the central coast of California, widely known for our superior patient care, innovation, medical research and education. Our health system operates primarily in Santa Barbara, Ca, since 1888, and consists of three acute care hospitals, a Rehabilitation Hospital, multiple clinics and a multi-site Urgent Care system. Our mission is to serve the central coast communities with excellence, integrity, and compassion. Every day we touch thousands of lives in many different ways, resolute in our mission to put patients first. We take pride in helping our patients get back to living their lives - in the places they love.
Responsibilities
- Support Patient Access staff regarding complex questions and account issue resolution.
- Mentor and coach peers by providing hands on work flow guidance.
- Work directly with patients physicians, and payor representatives to provide information and resolve issues in a highly responsive manner.
- Function as a team lead for assisted area of Patient Access Services
- Provide on call coverage during assigned weekend shift.
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What This Job Offers
Job Type
Full-time
Education Level
No Education Listed
Number of Employees
5,001-10,000 employees
