Patient Access Lead - 132687
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About The Position
UC San Diego Health's Revenue Cycle department supports the organization's mission to deliver outstanding patient care and to create a healthier world - one life at a time. We are a diverse, patient-focused, high-performing team with a commitment to quality, collaboration, and continuous improvement that enables us to deliver the maximum standard of care to our patients. We offer challenging career opportunities in a fast-paced and innovative environment and we embrace individuals who demonstrate a deep passion for problem-solving and customer service. Under general supervision, the Patient Access Lead is responsible for overseeing day to day staff duties. Typical duties include staff coverage for all patient access department points of entry, performing patient account analysis to ensure accounts are financially secured, and reducing financial loss for the organization. Serves as a liaison for physician/patient care staff and patient/families. Provides training and technical resource to staff, assists management in assessing problem areas related to accuracy and procedural deficiencies, assists with staff performance evaluation and complies with cash handling standards.
