Patient Access - Lab Scheduling (PAS)

CUYUNA REGIONAL MEDICAL CENTER•Crosby, MN

3d•$20 - $25•Onsite

About The Position

In the role of Patient Access Specialist for Scheduling in our Lab, you will be primarily responsible for precise scheduling of patient appointments, considering provider preferences and appointment specifics. Your role requires meticulous entry and updating of electronic medical records including patient details and insurance information, ensuring high accuracy. As a central communication conduit, you will manage incoming calls and coordinate closely with clinical teams to assure a seamless flow of information and continuation of patient care. Anticipate engaging with various departments and external agencies to resolve scheduling conflicts and facilitate patient care continuity. The job demands an ability to handle stressful situations adeptly, with a mix of independent work and collaborative interactions with healthcare teams. At the Laboratory of Cuyuna Regional Medical Center, we deliver accurate, timely, and vital diagnostic testing that empowers providers, specialists, and care teams to make informed treatment decisions for their patients. Whether analyzing blood samples, detecting infections, or identifying complex medical conditions, our lab professionals are integral to every department of the hospital and clinic. Behind each diagnosis is a team of highly skilled scientists and technicians using advanced equipment and stringent quality standards to provide fast, dependable results that inform patient care. In our hospital lab, we operate in a high-pressure environment, delivering real-time results for emergency medicine, surgeries, and inpatient care. We support trauma cases, ICU patients, and complex disease management with rapid and specialized testing that ensures providers have the critical information they need when every second matters. From blood banking for transfusions to advanced molecular diagnostics, our team is vital to hospital operations, patient safety, and treatment outcomes.

Nice To Haves

Ability to work independently
Excellent communicator with strong interpersonal skills
Customer service focused and professional
Detail-oriented with accurate data entry skills
Resilient and adaptable multitasker
Discreet with sensitive patient information
Familiar with medical terminology and systems
Resourceful with strong problem-solving ability
Completion of Health Care Administrative Specialist or similar program or comparable experience in a health care facility

Responsibilities

Precise scheduling of patient appointments, considering provider preferences and appointment specifics
Meticulous entry and updating of electronic medical records including patient details and insurance information, ensuring high accuracy
Manage incoming calls and coordinate closely with clinical teams to assure a seamless flow of information and continuation of patient care
Engage with various departments and external agencies to resolve scheduling conflicts and facilitate patient care continuity