Patient Access Intake Representative

Southcoast Health System, Inc. • Wareham, MA

68d • $18 - $27

About The Position

Join Southcoast Health, where your future is as promising as the care we provide. Our commitment to each other, our patients, and our community is more than a mission - it’s our way of life, and you’ll be at the heart of it. Southcoast Health is a not-for-profit, charitable, health system with multiple hospitals, clinics and facilities throughout Southeastern Massachusetts and Rhode Island. Nestled in local communities, Southcoast Health provides inclusive, ethical workplaces where our highly skilled caregivers offer world-class, comprehensive healthcare close to home. Find out for yourself why Southcoast Health has been voted ‘Best Place to Work’ for 7 years in a row! We are searching for a talented Patient Access Intake Representative. This position offers a $1,200 new hire sign-on bonus for new hires and rehires termed more than 1 year. The role requires working 32 hours with evening/night shifts from 3:30pm - 12:00am and 11:15pm - 7:15am, including weekend and holiday rotation at Tobey Hospital - Wareham, MA.

Requirements

• Equal to completion of four years of high school plus additional courses or training required; Associates Degree preferred.
• Medical Terminology Certificate required.
• Demonstrated communication & interpersonal skills are required.
• Strong computer skills including medical based programs required.
• Proficiency with Microsoft Office including Word and Excel, and other software programs is preferred.
• Three (3) years related health care experience including working with third party payers is required.
• CHAM (Certified Healthcare Access Manager) or CHAA (Certified Healthcare Access Associate) preferred.
• Must be fully vaccinated against seasonal Influenza and the COVID 19 virus or to be exempt from the requirement for medical or personal reasons.

Responsibilities

• Perform a wide variety of duties to facilitate patient access throughout the organization.
• Ensure patient compliance with applicable hospital policy and obtain accurate patient information to ensure patient safety and optimal reimbursement to the organization.
• Determine and actively collect patient liabilities.

Benefits

• Competitive pay and comprehensive benefits package
• Generous Earned Time Off Package
• Employee Wellbeing Program
• 403B Retirement Plan with company match
• Tuition assistance / Federal Loan Forgiveness programs
• Professional growth opportunities and customized leadership training

What This Job Offers

• Career Level: Entry Level
• Education Level: Associate degree
• Number of Employees: 5,001-10,000 employees