Patient Access Intake Representative

Southcoast Health System • Wareham, MA

344d • $16 - $27

About The Position

Join Southcoast Health, a not-for-profit, charitable health system with multiple hospitals, clinics, and facilities throughout Southeastern Massachusetts and Rhode Island. We are searching for a talented Patient Access Intake Representative to facilitate patient access throughout the organization. This role is essential in ensuring patient compliance with hospital policies and obtaining accurate patient information to ensure safety and optimal reimbursement in accordance with various external regulations. The position offers flexible shifts and hours, including morning, evening, and overnight options.

Requirements

• Completion of four years of high school plus additional courses or training required; Associates Degree preferred.
• Medical Terminology Certificate required.
• Demonstrated communication & interpersonal skills are required.
• Strong computer skills including medical-based programs required.
• Proficiency with Microsoft Office including Word and Excel, and other software programs is preferred.
• Three (3) years related health care experience including working with third party payers is required.
• CHAM (Certified Healthcare Access Manager) or CHAA (Certified Healthcare Access Associate) preferred.
• Must be fully vaccinated against seasonal Influenza and the COVID-19 virus or to be exempt from the requirement.

Nice To Haves

• Associates Degree preferred.
• Proficiency with Microsoft Office including Word and Excel, and other software programs is preferred.
• CHAM (Certified Healthcare Access Manager) or CHAA (Certified Healthcare Access Associate) preferred.

Responsibilities

• Perform a wide variety of duties to facilitate patient access throughout the organization.
• Ensure patient compliance with applicable hospital policy.
• Obtain accurate patient information to ensure patient safety and optimal reimbursement.
• Determine and actively collect patient liabilities.

Benefits

• Competitive pay and comprehensive benefits package
• Generous Earned Time Off Package
• Employee Wellbeing Program
• 403B Retirement Plan with company match
• Tuition assistance / Federal Loan Forgiveness programs
• Professional growth opportunities and customized leadership training

What This Job Offers

• Career Level: Entry Level
• Industry: Hospitals
• Education Level: Associate degree
• Number of Employees: 5,001-10,000 employees