Patient Access Intake Rep (Revenue Cycle Specialist Front-End)

Southcoast Health • Fall River, MA

128d • $16 - $27 • Onsite

About The Position

Join Southcoast Health, where your future is as promising as the care we provide. Our commitment to each other, our patients, and our community is more than a mission - it's our way of life, and you'll be at the heart of it. Southcoast Health is a not-for-profit, charitable health system with multiple hospitals, clinics, and facilities throughout Southeastern Massachusetts and Rhode Island. Nestled in local communities, Southcoast Health provides inclusive, ethical workplaces where our highly skilled caregivers offer world-class, comprehensive healthcare close to home. Find out for yourself why Southcoast Health has been voted ‘Best Place to Work' for 7 years in a row! We are searching for a talented Revenue Cycle Specialist Front-End. This position offers a $1,200 new hire sign-on bonus for this position (rehires termed more than 1 year also eligible).

Requirements

• Equal to completion of four years of high school plus additional courses or training required; Associate's Degree preferred.
• Medical Terminology Certificate preferred.
• Demonstrated excellent communication and interpersonal skills.
• Strong computer skills including medical-based programs.
• Proficiency with Word, Excel, and other software programs preferred.
• Over three years related health care experience including working with third party payers preferred.
• CHAM (Certified Healthcare Access Manager) or CHAA (Certified Healthcare Access Associate) encouraged.
• Must be fully vaccinated against seasonal Influenza and the COVID-19 virus or to be exempt from the requirement for medical or personal reasons.

Responsibilities

• Handles patient registration, insurance verification, pre-registration, and point of service collections.
• Ensures accurate patient data and educates patients on financial responsibilities.
• Provides financial counseling referrals and manages Medicare compliance (IM and MOON forms).
• Manages valuables and coordinates due payments.
• Provides customer service and ensures regulatory compliance.
• Collaborates with clinical and revenue cycle teams.
• Provides on-site coverage at public arrival desks and the Emergency Department.

Benefits

• Competitive pay and comprehensive benefits package.
• Generous Earned Time Off Package.
• Employee Wellbeing Program.
• 403B Retirement Plan with company match.
• Tuition assistance / Federal Loan forgiveness programs.
• Professional growth opportunities and customized leadership training.

What This Job Offers

• Job Type: Part-time
• Industry: Hospitals
• Education Level: Associate degree