Patient Access I - Central Scheduling Unit

Mass General Brigham • Dover, NH

2d • $18 - $25 • Hybrid

About The Position

Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham.

Requirements

• High School Diploma or Equivalent required
• Experience admitting, scheduling, registration, or insurance verification experience 1-2 years preferred
• Knowledge of medical terminology and insurance verification procedures preferred.
• Ability to work in a fast-paced environment and handle multiple tasks.
• Excellent communication and interpersonal skills.
• Strong attention to detail and problem-solving abilities.
• Basic computer proficiency.

Nice To Haves

• Knowledge of medical terminology and insurance verification procedures preferred.
• Experience admitting, scheduling, registration, or insurance verification experience 1-2 years preferred

Responsibilities

• Collect and verify patient demographic and insurance information, as well as enter information into systems
• Schedule appointments and confirm patient information
• Explain insurance and billing policies/procedures to patients
• Handle patient questions, concerns and issues, while escalating any complex or difficult situations to patient access senior staff or manager

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 5,001-10,000 employees