Patient Access Coordinator

Quincy Medical Group • Quincy, IL

257d • $40,747 - $61,131

About The Position

We are looking to hire a Patient Access Representative Coordinator to lead a team focused on delivering stellar customer service and operational excellence. This role is responsible for supervising staff, coordinating schedules, supporting new provider onboarding, and ensuring quality assurance in patient access functions.

Requirements

• 1-2 years of college or equivalent combination of education and experience
• Previous experience in a healthcare or patient-facing administrative role
• Strong leadership, communication, and conflict resolution skills
• Ability to analyze processes and implement improvements
• Comfortable working in a dynamic environment and stepping in as a float when needed

Responsibilities

• Lead and support the Patient Access team through onboarding, training, and performance evaluations
• Optimize workflows to improve staff efficiency and system use
• Develop schedules for new providers and make changes for existing provider schedules
• Maintain absence schedules and manage time-off requests from direct reports
• Act as a resource for staff questions and maintain regular communication to support professional growth

Benefits

• Comprehensive health, dental, and vision insurance, including a healthcare navigation assistant and 100% medical coverage (after deductible is met) when utilizing a QMG provider
• Employer-provided life insurance and short- and long-term disability coverage
• Tuition Reimbursement: Up to $5,250 per year to support your educational goals
• Flexible time off, 6 paid holidays, and 5 paid volunteer days
• Up to 12 weeks of parental leave at 100% pay, along with childcare assistance and financial benefits for adoption and surrogacy
• Bi-weekly 401(k) employer match to help grow your retirement savings
• Access to earned wages before payday through the Instant Pay Benefit

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Industry: Ambulatory Health Care Services
• Education Level: Associate degree