Patient Access Coordinator - Lone Tree

AleraCare•Lone Tree, CO

2d•Onsite

About The Position

We are currently seeking an exceptional Patient Access Coordinator (PAC) with a deep commitment to integrity, accountability, and a love for our patients & team. Pure Infusion Suites is a fast-growing healthcare start-up, recognized as the fastest-growing company in Utah as of October 2024. We credit our success to our remarkable team, strong purpose, shared values, and a supportive culture that is evident across every location and department. Our mission is to deliver exceptional patient care through individual autonomy, quality time with patients, and meaningful interactions with referring providers. If you are self-directed, honest, and passionate about making a difference, Pure Infusion Suites offers an environment where you can thrive. If you’ve been looking for a healthcare position that truly allows you to love on, personally care for, and intentionally work with patients without the chaos of traditional healthcare systems, then Pure is likely what you have been waiting for. In this role, you’ll be responsible for calling, scheduling, and welcoming patients into our clinic for their biologic infusions. You will also work with our referring practices and the local Market Executive to coordinate care, orders, and documentation to quickly and efficiently bring patients to Pure. Our patients are referred by specialty physicians for treatment of autoimmune disorders or primary deficiencies that only infusions can address. These patients need a space that fosters comfort, peace, and healing. We provide a white-glove, concierge-level experience, which you can see reflected in our patient reviews. In addition to scheduling, you’ll work closely with patients and staff to ensure every detail of the patient’s visit goes smoothly.

Requirements

High school diploma or equivalent
Proficiency in CRM and EMR software systems
BLS Certification within 30 days of hire
Eligibility to meet U.S. employment requirements
Demonstrate honesty, integrity, and excellent communication skills with patients, colleagues, and referring practices
Excel in customer service skills in both phone and in-person settings
Be tech-savvy and comfortable with various software applications
Be comfortable working in a fast-paced environment and taking on multiple roles
Collaborate seamlessly with nurses and other team members virtually

Nice To Haves

Medical environment experience

Responsibilities

Calling, scheduling, and welcoming patients into our clinic for their biologic infusions
Working with referring practices and the local Market Executive to coordinate care, orders, and documentation to quickly and efficiently bring patients to Pure
Working closely with patients and staff to ensure every detail of the patient’s visit goes smoothly