Patient Access Coordinator - Comprehensive Care Center

Clinica Sierra Vista•Bakersfield, CA

47d

About The Position

Clinica Sierra Vista is excited to be one of the largest Federally Qualified Health Centers in the Nation! We're honored to serve the men and women of the fields. We also offer care and support to the inner city, the rural and isolated, those of low, moderate, and fixed incomes, and families from an array of cultural backgrounds who speak several languages. We don't inquire about immigration status because we simply don't need to know. If you come to us, we will treat you like any other patient. As we grow our team, we are looking for individuals who believe the patient is always #1. The Patient Access Coordinator (PAC) is part of Clinica Sierra Vista's Eligibility and Enrollment Team. The PAC will ensure that all patients receive adequate support and guidance in obtaining healthcare coverage. The PAC will provide an array of program related enrollment services, as well as, conduct community outreach activities. The PAC is under the leadership of the Program Supervisor.

Requirements

Graduation from high school or completion of a General Equivalency Degree (GED).
Basic Computer Skills.
Valid California driver license and current automobile insurance.
Precise and conscientious about details.
Excellent communication skills.
Ability to handle multiple tasks well.
Ability to work well independently and with others.
Must adhere to Clinica Sierra Vista's employee health/immunization requirements or provide a valid exemption request for subsequent approval.

Responsibilities

Assist, support, and screen patients for any of the following programs or services: Medi-Cal (new and renewals), Covered CA, Sliding Fee, Cal-Fresh, Homeless Status, Breast and Cervical Cancer Treatment Program, Every Women Counts and Transportation needs.
Schedule and meet one-on-one with patients to assist them in enrolling and obtaining the medical care and treatment needed.
Assists patients with no income or proof of income with the completion of Self Declaration forms.
Provide superior customer service to patients and team members with an attitude of helpfulness, dignity and respect.
Present all patients on the Sliding Fee Program with an annual Assurance Card and provide education and information on the healthcare benefits the patient has to the right to.
Coordinate and/or conduct community outreach activities as directed.
Provide input to Supervisor regarding site related issues and suggestions for improvement.
Assist with collection of data for program and site audits.
Document all notes and encounters in Clinica's EMR.
Ensure proper follow-up is completed in a timely basis.
Other duties as assigned.