Patient Access Coordinator - Colorado Springs

AleraCare•Colorado Springs, CO

15d

About The Position

In this role, you’ll be responsible for calling, scheduling, and welcoming patients into our clinic for their biologic infusions. You will also work with our referring practices and the local Market Executive to coordinate care, orders, and documentation to quickly and efficiently bring patients to Pure. Our patients are referred by specialty physicians for treatment of autoimmune disorders or primary deficiencies that only infusions can address. These patients need a space that fosters comfort, peace, and healing. We provide a white-glove, concierge-level experience, which you can see reflected in our patient reviews. In addition to scheduling, you’ll work closely with patients and staff to ensure every detail of the patient’s visit goes smoothly. THE IDEAL CANDIDATE We’re seeking driven individuals who care deeply for our patients and want to be part of building something exceptional. Ideal candidates will: • Demonstrate honesty, integrity, and excellent communication skills with patients, colleagues, and referring practices. • Excel in customer service skills in both phone and in-person settings (medical environment experience preferred). • Be tech-savvy and comfortable with various software applications. • Be comfortable working in a fast-paced environment and taking on multiple roles. • Collaborate seamlessly with nurses and other team members virtually