Patient Access Coordinator - Rehab Therapies, South Bay

Boston Medical Center • Boston, MA

13d • $17 - $24

About The Position

The primary purpose of the job is to serve as a liaison for patients in all communications regarding care rendered in the Boston Medical Center South Bay location. Provides comprehensive handling of the patient’s administrative experience, facilitating access and proper insurance management during their visit. Such tasks include gathering information for pre-admission, and full registration. Obtains pre-authorization from insurance carriers, and authorization extensions. Responsible for referral management, Schedules appointments, verifies demographic and financial information, and collection of co-payment. To participate in the success of the patient flow daily.

Requirements

• HS/GED plus 5 + years’ medical office experience and/or referral authorization experience OR Associates plus 2 - 3 years’ medical office experience and/or referral authorization experience OR Bachelors plus 1- 2 years medical office experience and/or referral authorization experience
• Requires strong computer skills and knowledge of the PC applications.
• Windows environment and Microsoft Office products preferred.
• Requires the ability to multitask and manage complex processes.
• Requires ability to make independent decisions under pressure.
• Requires judgment, diplomacy, collaboration, and partnering, teamwork, and customer service skills.

Nice To Haves

• Knowledge of the Eclipsys SDK system or other comparable registration systems a plus.
• Other systems utilized are EWS, EPIC, E-REFERRAL portal.

Responsibilities

• gathering information for pre-admission
• full registration
• Obtains pre-authorization from insurance carriers
• authorization extensions
• Responsible for referral management
• Schedules appointments
• verifies demographic and financial information
• collection of co-payment
• participate in the success of the patient flow daily

Benefits

• medical
• dental
• vision
• pharmacy
• discretionary annual bonuses and merit increases
• Flexible Spending Accounts
• 403(b) savings matches
• paid time off
• career advancement opportunities
• resources to support employee and family well-being

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 1,001-5,000 employees