Patient Access Coordinator - American Fork

Pure Infusion Suites•American Fork, UT

1d•$18 - $23•Onsite

About The Position

We are currently seeking an exceptional Patient Access Coordinator (PAC) with a deep commitment to integrity, accountability, and a love for our patients & team. Our regular hours are Monday through Friday, 8 a.m. to 5 p.m., with most weekends and holidays off. In addition to a competitive hourly rate, we offer the following benefits: • 401(k) Matching • Health, Vision, and Dental Insurance • Over 20 days of paid time off annually Pure Infusion Suites is a fast-growing healthcare start-up, recognized as the fastest-growing company in Utah as of October 2024. We credit our success to our remarkable team, strong purpose, shared values, and a supportive culture that is evident across every location and department. Our mission is to deliver exceptional patient care through individual autonomy, quality time with patients, and meaningful interactions with referring providers. If you are self-directed, honest, and passionate about making a difference, Pure Infusion Suites offers an environment where you can thrive. If you’ve been looking for a healthcare position that truly allows you to love on, personally care for, and intentionally work with patients without the chaos of traditional healthcare systems, then Pure is likely what you have been waiting for, we hope you’ll keep reading. OUR CORE VALUES We live by four core values that define our culture and guide our hiring: • People-obsessed • Passionate • Builder • Grateful THE JOB In this role, you’ll be responsible for calling, scheduling, and welcoming patients into our clinic for their biologic infusions. You will also work with our referring practices and the local Market Executive to coordinate care, orders, and documentation to quickly and efficiently bring patients to Pure. Our patients are referred by specialty physicians for treatment of autoimmune disorders or primary deficiencies that only infusions can address. These patients need a space that fosters comfort, peace, and healing. We provide a white-glove, concierge-level experience, which you can see reflected in our patient reviews. In addition to scheduling, you’ll work closely with patients and staff to ensure every detail of the patient’s visit goes smoothly. THE IDEAL CANDIDATE We’re seeking driven individuals who care deeply for our patients and want to be part of building something exceptional. Ideal candidates will: • Demonstrate honesty, integrity, and excellent communication skills with patients, colleagues, and referring practices. • Excel in customer service skills in both phone and in-person settings (medical environment experience preferred). • Be tech-savvy and comfortable with various software applications. • Be comfortable working in a fast-paced environment and taking on multiple roles. • Collaborate seamlessly with nurses and other team members virtually

Requirements

High school diploma or equivalent
Proficiency in CRM and EMR software systems
BLS Certification within 30 days of hire
Eligibility to meet U.S. employment requirements

Nice To Haves

Demonstrate honesty, integrity, and excellent communication skills with patients, colleagues, and referring practices.
Excel in customer service skills in both phone and in-person settings (medical environment experience preferred).
Be tech-savvy and comfortable with various software applications.
Be comfortable working in a fast-paced environment and taking on multiple roles.
Collaborate seamlessly with nurses and other team members virtually

Responsibilities

calling, scheduling, and welcoming patients into our clinic for their biologic infusions
work with our referring practices and the local Market Executive to coordinate care, orders, and documentation to quickly and efficiently bring patients to Pure
work closely with patients and staff to ensure every detail of the patient’s visit goes smoothly