Patient Access Coordinator II

Lifepoint Health • Danville, VA

7d • Onsite

About The Position

At Lifepoint Health, we are committed to empowering and supporting a diverse and determined workforce who can drive quality, scalability, and significant impact across our hospitals and communities. As a Patient Access Coordinator II, you’ll support those that are in our facilities who are interfacing and providing care to our patients and community members to positively impact our mission of making communities healthier ®. More about our team Sovah Health is a regional health care delivery system with 2 hospital campuses – Danville and Martinsville. Each facility has a 24/7 Emergency Room, Outpatient Imaging Center, and over 20 primary and specialty care physician clinics. Our Danville location is also a teaching hospital that trains medical students and physician residents specializing in family and internal medicine.

Requirements

• Applicants should a high school diploma or equivalent.

Nice To Haves

• Previous experience in prior authorization or insurance verification is preferred.
• 1-2 years of customer service and/or health care experience is preferred.

Responsibilities

• Ensures that all necessary demographic, billing and clinical information is obtained and entered into the registration system with timeliness and accuracy.
• Distributes forms, documents, and educational handouts to patients and/or family members.
• Verifies insurance benefits and validates authorizations/pre-certifications.
• Completes estimations, reviews upfront collections process, processes payments, establish payment arrangements, and reviews patient's propensity to pay and escalates accordingly.

Benefits

• Comprehensive Benefits: Multiple levels of medical, dental and vision coverage — with medical plans starting at just $10 per pay period — tailored benefit options for part-time and PRN employees, and more.
• Financial Protection & PTO: Life, accident, critical illness, hospital indemnity insurance, short- and long-term disability, paid family leave and paid time off.
• Financial & Career Growth: Higher education and certification tuition assistance, loan assistance and 401(k) retirement package and company match.
• Employee Well-being: Mental, physical, and financial wellness programs (free gym memberships, virtual care appointments, mental health services and discount programs).
• Professional Development: Ongoing learning and career advancement opportunities.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 101-250 employees