Patient Access Coordinator II, Full Time

Fairview Range•Hibbing, MN

3h•Onsite

About The Position

Fairview Range is looking for a Patient Access Coordinator II to join their care team at the Fairview Mesaba Clinic in Hibbing, MN. The Patient Access Coordinator II (PAC II) performs clerical tasks such as answering phones and processing paperwork, often acting as a liaison between patients, nurses, providers, and different departments within the clinic or hospital or other care facility. Other tasks can include but are not limited to scheduling procedures, internal and external referrals, and ordering medical and office supplies. PAC IIs are part of a broader medical team and are expected to keep pace with the potentially hurried and stressful environments in which they work. Under direction of an RN or LPN, they process physician's orders, assist with unit maintenance, and perform other duties as assigned. This position will be primarily based in Hibbing, but may provide coverage in Nashwauk and Mountain Iron as needed. The Fairview Mesaba Clinic provides high quality health care for the entire family from newborn to geriatric, with the full range of primary and specialty care services. With clinics located in Hibbing, Mountain Iron, and Nashwauk, they provide convenient and easy access to care services, including over 60 service lines. Primary care includes over 20 providers and more than 50 support staff, while specialty care includes over 35 providers and more than 40 support staff. Specialty departments include surgical services, orthopedics, OB/GYN, ENT, allergy, wound care, podiatry, and more. The care team includes Physicians, Advanced Practice Providers, RN Care Coordinators, RNs, LPNs, MAs, and Patient Access Coordinators within a hospital-based clinic system. Fairview Range is an affiliate of M Health Fairview, a partnership of Fairview Health Services, the University of Minnesota, and M Physicians, offering access to breakthrough medical research and specialty expertise.

Requirements

High School Diploma or equivalent.
3 months Patient Access Coordinator I or similar experience

Nice To Haves

Knowledge of medical terminology
Experience in Registration and Scheduling
Experience with insurance verification
Understanding of various health insurance plans
Certified Revenue Cycle Specialist

Responsibilities

Assisting care team in processing various forms and refill requests daily.
Obtaining prior authorization and verification of coverage for insurance if necessary.
Collecting and verifies all patient data from patients and enter into the EMR accurately at the time of scheduling.
Coordinating and schedule outreach and ancillary appointments for the providers.
Greeting patients in a prompt and pleasant manner and directs them to the appropriate locations.
Fixing errors in assigned EMR work queues daily as they pertain to revenue cycle and referral orders.
Maintaining a safe and clean patient environment.