About The Position

Patient Access describes a multi-disciplinary function that is carried out at the point of service areas of the medical office. Patient Access Coordinators perform front office duties under the general direction of the Clinical/Practice Manager or designee. These duties include, but are not limited to, greeting patients and visitors; verifying patients’ demographic and insurance information; registering patients; obtaining necessary signatures; determining patients’ out-of-pocket expense, collecting and documenting patient payments and/or financial counseling as appropriate; scheduling appointments; ensuring patient flow; switchboard; and medical records management. Customer service, clerical skills, fiduciary responsibility, and accuracy are extremely important in this role.

Requirements

  • High school diploma or equivalent required
  • Computer skills required
  • Must have own reliable, independent transportation

Nice To Haves

  • Clerical experience in the medical office setting preferred
  • Other education preferred

Responsibilities

  • Greet patients and visitors
  • Verify patients’ demographic and insurance information
  • Register patients
  • Obtain necessary signatures
  • Determine patients’ out-of-pocket expense
  • Collect and document patient payments and/or financial counseling as appropriate
  • Schedule appointments
  • Ensure patient flow
  • Manage switchboard
  • Handle medical records management

Benefits

  • Health, Vision, and Dental Insurance
  • Retirement with Company Match
  • Generous Paid Time Off (Including Maternity/Paternity Leave)
  • Short/Long Term Disability and Life Insurance
  • Tuition Reimbursement
  • Work Experience Education

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What This Job Offers

Job Type

Full-time

Career Level

Entry Level

Education Level

High school or GED

Number of Employees

5,001-10,000 employees

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