About The Position

The patient access clerk performs routine clerical, secretarial, and administrative work in answering telephones, receiving the public, providing customer assistance, data processing, and record-keeping. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Requirements

  • High School diploma or equivalent education required. One year of medical secretarial school is preferred. Medical terminology background is required.
  • Two years of experience in a related field in the last 3-5 years preferred (medical secretary & receptionist duties).
  • Strong interpersonal skills are necessary.
  • Writing skills and good grammar, punctuation, and composition skills beneficial.
  • Typing skills are required, and word processing skills preferred.
  • Ability to get along well with other people/coworkers/patients.
  • Ability to project a positive team attitude.
  • Steady attendance.
  • Flexibility in the work schedule
  • Will be required to lift charts frequently requiring the ability to lift 25 pounds.
  • Must be able to exert at least 50 pounds of force to assist with the moving of records and patients.
  • Frequent standing, bending, and stooping involved.
  • Must possess and demonstrate critical thinking skills.
  • Dexterity: Frequent repetitive motion of hands/wrist are involved.
  • Will be working in a clean, well-lighted area
  • May be required to deal with unpleasant environmental situations resulting from patient care or activity.
  • Hazards and Risks: Direct patient contact with possible exposure to communicable diseases, exposure to radiation, anesthetic scavenger gases, and CRT.
  • Must be authorized to work in the United States.
  • Responsible for knowing the processes involved in assuring the standards established by HIPAA and ensuring they are followed, including the practices and records relating to the use and disclosure of Protected Health Information.

Responsibilities

  • Checks in patients for procedures and appointments
  • Assists with administrative tasks.
  • Answers central telephone system and directs calls accordingly
  • Answers questions in person and by telephone; responds to inquiries from employees, patients, and others and refers, when necessary, to the appropriate person or department.
  • Prepares outgoing mail; sorts and distributes incoming mail.
  • Assists HIM with scanning, tearing down charts, retrieval of charts, or any other task assigned by management
  • Duplicates and distributes materials.
  • Physically escort patients into and around the facility, including from the parking lot, with a wheelchair.

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What This Job Offers

Job Type

Full-time

Career Level

Entry Level

Education Level

High school or GED

Number of Employees

501-1,000 employees

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