Patient Access Center Representative

DMC Primary Care • Derry, NH

3d • Onsite

About The Position

DMC Primary Care seeks a professional, friendly and dependable person to join our fast-paced Patient Access Center. We are looking for a talented person with a “can do” attitude to assist patients on the phone by scheduling appointments, answering questions and directing them to clinical and other DMC team members as needed. This is a very busy call center environment. This full-time position is located in Derry with hours Monday - Friday from 8:00 am - 4:30 pm. This position includes a Saturday rotation once per month.

Requirements

• High school education or equivalent
• High quality customer service skills
• Strong computer skills
• Ability to multi-task in a fast-paced medical setting

Nice To Haves

• Medical experience preferred

Responsibilities

• assisting patients on the phone
• scheduling appointments
• answering questions
• directing patients to clinical and other DMC team members as needed

Benefits

• Paid time off
• Competitive pay
• Comprehensive health, dental, prescription, and vision benefits
• Company-paid short-term disability, long-term disability and life insurance coverages
• 401k

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED