Patient Access Center Representative

DMC Primary Care • Derry, NH

4d • Onsite

About The Position

DMC Primary Care seeks a professional, friendly and dependable person to join our fast-paced Patient Access Center. We are looking for a talented person with a “can do” attitude to assist patients on the phone by scheduling appointments, answering questions and directing them to clinical and other DMC team members as needed. This is a very busy call center environment.
This full-time position is located in Derry with hours Monday - Friday from 8:00 am - 4:30 pm. This position includes a Saturday rotation once per month.
DMC Primary Care is a physician-owned, independent practice, providing comprehensive care for families for since 1964. Learn more at DMCPrimaryCare.com.
We are an equal opportunity employer embracing the strength that diversity brings to the workplace. We provide a welcoming and supportive environment for employees of all ethnic backgrounds, cultures, ages, lifestyles and physical abilities.

Requirements

• High school education or equivalent
• High quality customer service skills
• Strong computer skills
• Ability to multi-task in a fast-paced medical setting

Nice To Haves

• Medical experience preferred

Responsibilities

• assisting patients on the phone
• scheduling appointments
• answering questions
• directing patients to clinical and other DMC team members as needed

Benefits

• Paid time off
• Competitive pay
• Comprehensive health, dental, prescription, and vision benefits
• Company-paid short-term disability, long-term disability and life insurance coverages
• 401k

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 101-250 employees