Patient Access Associate

UnityPoint Health • Dubuque, IA

75d

About The Position

As a Patient Access Associate, you’ll be the friendly face and reassuring voice that sets the tone for every patient’s visit. You’ll guide patients through registration, scheduling, and insurance verification with empathy and efficiency—making sure they feel cared for before they even see a provider. Seize this opportunity to be part of a team that makes a real difference in patients’ lives!

Requirements

• High School diploma/GED required
• Must have excellent customer service skills
• Must be able to read, write and speak fluent English and communicate in a professional, friendly, and helpful manner

Responsibilities

• Greet and assist patients with warmth and professionalism
• Verify insurance and ensure accurate patient records
• Support scheduling and appointment coordination
• Partner with clinical teams to keep the patient experience seamless

Benefits

• Paid time off
• Parental leave
• 401K matching
• Employee recognition program
• Dental and health insurance
• Paid holidays
• Short and long-term disability
• Pet insurance
• Early access to earned wages with Daily Pay
• Tuition reimbursement
• Adoption assistance

What This Job Offers

• Job Type: Full-time
• Education Level: High school or GED