Patient Access Associate (FT; Variable Hours) - Clearview Parkway Urgent Care Clinic

LCMC Health

3d • Onsite

About The Position

Your job is more than a job 🚑 Be the Calm in the Chaos—Welcome Patients When They Need It Most In an Urgent Care setting, no two days are the same—and your role is everything. As a Patient Access Associate, you’re the first face patients see when they’re not feeling their best. Whether it’s a sudden illness, minor injury, or unexpected need for care, you create a welcoming, efficient experience right from the start. Your ability to stay calm, organized, and compassionate helps patients feel supported—even during stressful, unplanned visits.

Requirements

• Strong customer service and communication skills
• High attention to detail and accuracy
• Ability to adapt quickly and prioritize tasks in real time
• High School Diploma or GED (or equivalent experience)

Nice To Haves

• You thrive in a fast-paced, unpredictable environment
• You can multitask without losing attention to detail
• You stay calm and professional—even when things get busy
• You’re compassionate and know how to put patients at ease quickly
• You’re a team player who communicates well with both patients and staff

Responsibilities

• Greet and assist walk-in patients and visitors with urgency and empathy
• Manage high-volume check-ins, registrations, and patient flow
• Accurately verify insurance, demographics, and required documentation
• Coordinate with clinical teams to ensure patients are seen efficiently
• Answer phones and assist with scheduling when needed
• Explain financial responsibilities and collect payments appropriately

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 1,001-5,000 employees