Patient Access Associate - LCMC Health Westpark Campus (Central Scheduling)

LCMC Health

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About The Position

Your job is more than a job Be the voice that helps patients feel prepared! As a Patient Access Associate in Central Scheduling & Financial Clearance, you connect with patients before their visit—scheduling appointments, verifying insurance, and helping them understand what to expect financially. Your work ensures fewer surprises, smoother visits, and a better experience for patients and care teams alike. You’re a key link between patients, providers, and payers, bringing clarity, accuracy, and empathy to every interaction.

Requirements

• Strong customer service and communication skills
• Attention to detail and comfort working with insurance and financial data
• Ability to explain complex information in a clear, patient-friendly way
• High School Diploma or GED (or equivalent experience)

Responsibilities

• Schedule and coordinate patient appointments across clinic and hospital services
• Verify insurance eligibility and obtain authorizations as needed
• Review and confirm demographic and financial information
• Explain financial responsibility, estimates, and payment options
• Assist patients with financial assistance or referrals when appropriate
• Communicate with clinical teams to ensure visits are financially cleared

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED