Patient Access Associate - West Jefferson Medical Center Emergency Department

LCMC Health • Marrero, LA

6d • Onsite

About The Position

Your job is more than a job Be the calm in the chaos! As a Patient Access Associate in our Emergency Department, you’re often the first point of contact during some of a patient’s most stressful moments. You bring clarity, compassion, and confidence while handling registrations, verifying information, and supporting patients and families in a fast-paced, high-acuity environment. You’ll work closely with ED clinicians and staff to keep care moving efficiently—making a real difference when it matters most.

Requirements

• Strong customer service skills and emotional intelligence
• Ability to stay calm, focused, and professional under pressure
• Attention to detail in a fast-moving environment
• Minimum Requirement: High School Diploma or GED (or equivalent experience)

Responsibilities

• Greet and assist patients and families in the Emergency Department
• Register patients quickly and accurately during emergency visits
• Verify demographic and insurance information and scan required documents
• Communicate clearly and compassionately in high-pressure situations
• Support admissions, transfers, and discharges as needed
• Collaborate with clinical and support teams to maintain patient flow

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED