Patient Access Associate
About The Position
R1 is the leading provider of technology-driven solutions that transform the patient experience and financial performance of hospitals, health systems and medical groups. We are the one company that combines the deep expertise of a global workforce of revenue cycle professionals with the industry’s most advanced technology platform, encompassing sophisticated analytics, AI, intelligent automation, and workflow orchestration. As our Patient Access Associate, you will be a part of the Emergency Department (ED) Patient Access Registrar. Every day you will be responsible for performing timely, accurate registration of patients while supporting rapid access to care. The role blends empathy with effectiveness by promptly registering patients, ensuring there are no delays in their clinical assessment or treatment. To thrive in this role, you will leverage your interpersonal skills and attention to detail within a fast-paced, technology-driven environment. By collaborating with a team that values innovation and process improvement, you will have opportunities to grow your expertise in healthcare operations, utilize advanced tools to streamline patient interactions, and contribute directly to enhancing both patient satisfaction and organizational performance. Here’s what you will experience working as a Patient Access Associate:
Requirements
- Ability to multitask in a fast-paced, high-pressure environment
- Strong attention to detail with rapid data entry accuracy
- Excellent communication and de-escalation skills
- Critical thinking and ability to prioritize tasks quickly
- Strong teamwork and collaboration with clinical staff
- Requires flexibility for nights, weekends, and holidays
Responsibilities
- Perform quick and accurate registrations to support immediate patient care
- Complete full registration once the patient is medically stable
- Collect and verify insurance information when appropriate and without delaying care
- Obtain signatures for required forms (consents, HIPAA, financial documents)
- Provide estimates and collect co-pays when applicable (non-emergent scenarios)
- Maintain compliance with HIPAA and hospital policies
- Ensure all documentation is accurate and complete for billing and legal standards
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
Number of Employees
5,001-10,000 employees
