Patient Access Associate - PreReg
About The Position
For a limited time, MaineHealth is offering a $1,000 sign-on payment! Eligible candidates are hired (offer accepted) into a full or part-time Patient Service Representative position. Bonus amount prorated for part-time hires and per diem hires are ineligible. Current MaineHealth employees are ineligible; former MaineHealth employees are ineligible until greater than 6 months separation from employment. The Patient Access Associate role is the entry role for Patient Access and schedules, pre-registers, registers and admits patients to the hospital. Serves as the first contact for many patients. Must convey a caring and professional attitude for all patients and visitors. Determines insurance coverage, eligibility and performs required pre-authorization procedures. Maintains patient care unit control for all bedded units. Provides comprehensive financial counseling and assistance. Establishes and monitors each patient's account prior to their visit, during inpatient stays, and up to 5 days post discharge. Ensures the accuracy of the patient's unique identification number and the demographic and financial information use to create an electronic bill. Informs patient of estimated financial responsibilities and collects up-front payments and Co-payments based on the estimate.
Requirements
- High school diploma or GED preferred
- Previous clerical healthcare and customer service experience preferred
Responsibilities
- Schedules patients
- Pre-registers patients
- Registers patients
- Admits patients to the hospital
- Serves as the first contact for many patients
- Conveys a caring and professional attitude for all patients and visitors
- Determines insurance coverage and eligibility
- Performs required pre-authorization procedures
- Maintains patient care unit control for all bedded units
- Provides comprehensive financial counseling and assistance
- Establishes and monitors each patient's account prior to their visit, during inpatient stays, and up to 5 days post discharge
- Ensures the accuracy of the patient's unique identification number and the demographic and financial information use to create an electronic bill
- Informs patient of estimated financial responsibilities and collects up-front payments and Co-payments based on the estimate
Benefits
- paid parental leave
- a flexible work policy
- student loan assistance
- training and education
- well-being resources for you and your family
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
Number of Employees
5,001-10,000 employees
