Patient Access Associate - Per Diem (9AM - 5PM, Alternating Days)

Brookhaven Memorial Hospital Medical Center • Patchogue, NY

436d • $46,509 - $46,509

About The Position

The Patient Access Associate - Per Diem role at Long Island Community Hospital involves providing essential support in patient registration and access services. The associate is responsible for interviewing patients to gather necessary identification and insurance information, ensuring accurate documentation, and facilitating communication between patients and various hospital departments. This position plays a critical role in enhancing patient experience and operational efficiency within the hospital's healthcare delivery system.

Requirements

• High school diploma or GED.
• Understanding of medical terminology.
• Prior customer service experience.
• Basic computer and keyboarding skills.
• Ability to learn quickly as technology and insurance requirements change.
• Ability to walk and stand in a fast-paced environment with frequent interruptions.
• Effective communication skills with all levels of the organization.

Nice To Haves

• Experience in a healthcare setting.
• Familiarity with insurance processes and patient access systems.

Responsibilities

• Interview patients to obtain necessary identification information and prepare required forms for treatment billing or record release authorization.
• Apply ID bands to patients following the two identifier rule when necessary.
• Contact insurance companies for notifications or information as needed.
• Educate patients about Advance Directives and Charity Care when necessary.
• Perform clerical duties and assist departments with various projects as directed by management.
• Collect copayments, deductibles, and all hospital payments, entering them into the Emdeon system accurately.
• Document all follow-ups and ensure all necessary signatures are obtained for consents and authorizations.
• Distribute registration forms to various hospital locations and ensure all documentation is completed and scanned into the Electronic Document Imaging system.
• Assist in patient movement and bed placement coordination, communicating effectively with unit secretaries and nurse managers.
• Answer telephones professionally and relay messages clearly to the appropriate personnel.

Benefits

• Competitive hourly wage of $22.36.
• Opportunities for professional development and training.
• Supportive work environment focused on community healthcare.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Industry: Hospitals
• Education Level: High school or GED