Patient Access Associate - Hospital Admitting - Grinnell - PRN As Needed

UnityPoint Health • Grinnell, IA

85d

About The Position

The position involves obtaining and verifying demographic and financial information during the registration process to ensure the correct patient has been registered. This includes meeting pre-certification requirements, obtaining signatures on all associated paperwork, and collecting appropriate payments on accounts. Accurate registration functions are crucial for patient safety, ensuring proper identification, maximizing reimbursement for hospital charges, and complying with all state and federal regulations.

Requirements

• Graduate of high school or equivalent.
• Previous experience in a medical setting desirable.
• A working knowledge of medical terminology and third-party payers is helpful, but not required.
• Typing skills of 40wpm or keyboard equivalent required.
• Accurate data entry with numbers, letters, and the ability to spell medical terms correctly is required.
• Previous customer service experience is desired.
• Ability to work with all age groups in a professional and positive manner.
• Previous Patient Access experience preferred.
• Valid driver’s license when driving any vehicle for work-related reasons.

Responsibilities

• Greet patients and visitors and obtain accurate demographic and insurance information for office records.
• Obtain signatures on all forms pertinent to the patient’s current visit from the patient or family member who has authority to sign on behalf of the patient.
• Photocopy & scan insurance cards and driver’s license.
• Collect copayments, coinsurance, and past due balances at time of service.
• Refer patients who need financial assistance with their clinic/hospital bills to a Financial Advocate.
• Answer telephone calls promptly and accurately, taking messages and directing calls in an appropriate and professional manner.
• Schedule and maintain patient appointments for provider and nurse schedules.
• Manage preregistration work queues.
• Retrieve, file, photocopy, or scan medical correspondence, reports, and miscellaneous items as requested.
• Collect payments, issue receipts, and reconcile daily accounts receivable activity to prepare for daily deposits.
• Open and/or close clinic following specific guidelines of the individual clinic.
• Monitor supplies and forms to assure adequate stock and compliance.
• Complete all clinic medical record requests.

Benefits

• Paid time off
• Parental leave
• 401K matching
• Employee recognition program
• Dental and health insurance
• Paid holidays
• Short and long-term disability
• Pet insurance
• Early access to earned wages with Daily Pay
• Tuition reimbursement
• Adoption assistance

What This Job Offers

• Education Level: High school or GED