Patient Access Associate Full Time Overnight Job

Intuitive Health • San Marcos, TX

418d • $38,480 - $38,480

About The Position

The Patient Access Associate position at Premier ER & Urgent Care offers a unique opportunity to be part of a dynamic team that provides both urgent care and emergency services. This role is designed for individuals looking to advance their careers in a supportive environment where they can develop new skills and make critical decisions. The position requires a commitment to patient care and confidentiality while maintaining a professional demeanor in a fast-paced setting.

Requirements

• Ability to manage difficult patient situations.
• Prompt response to patient needs and requests for service.
• Customer/client focus and flexibility.
• Self-motivation and proficiency with general office equipment (phone, fax, copiers, computers).
• Proficiency in Microsoft Office products (Word, Excel, PowerPoint).
• Strong telephone etiquette, organization, and time management skills.
• Ability to complete administrative tasks correctly and on time.

Responsibilities

• Welcomes and greets all patients in person or over the phone.
• Answers the phone while maintaining a polite, consistent phone manner using proper telephone etiquette.
• Responsible for maintaining patient waiting areas, office files, and front-desk areas in a clean and organized manner.
• Registers patients and updates existing demographic information with a high rate of accuracy.
• Facilitates patient flow by notifying the clinical staff of patients' arrivals and communicating with patients and clinical staff.
• Responds to patients, prospective patients, and visitor inquiries in a courteous manner.
• Keeps office supplies adequately stocked and notifies the manager of any inventory needs.
• Protects patient confidentiality by securing Protected Health Information (PHI) and logging off the computer when unattended.
• Displays professionalism, tact, respect, and team effort when working with coworkers and the public.
• Maintains communication with patients, family, providers, nurses, and support staff.
• Informs patients of any existing balance and requests payment due at the time of service as per company guidelines.
• Collects copays and payments as necessary.

Benefits

• Competitive hourly wage of $18.50 per hour.
• Opportunity for career advancement in a visionary company.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Industry: Ambulatory Health Care Services
• Education Level: No Education Listed