Patient Access Associate, Diagnostic Ctr - Doral, $1000 Bonus, FT, Shift Varies

Baptist Health • Doral, FL

294d

About The Position

The incumbent will be responsible for coordinating patient flow, timely processing, maintaining knowledge and deployment of practices used within the department/physician practice/hospital to address patient questions or concerns. Maintaining knowledge of insurance requirements, Baptist Health South Florida (BHSF) pricing, financial assistance options, and overall BHSF Revenue Cycle operations. Practices the BHSF philosophy of service excellence in providing professional, passionate and friendly service to patients of all ages, families, employees, physicians and community members.

Requirements

• High School diploma or equivalent (Cert, GED, Trn, Exper).
• Complete and pass the Patient Access training course.
• Ability to work in a high volume, fast-paced work environment.
• Perform basic mathematical calculations.
• Detail oriented and organized.
• Team player with excellent customer service and interpersonal communication skills.

Nice To Haves

• Basic knowledge of medical and insurance terminology.
• Experience with computer applications (e.g., Microsoft Office, EMR applications).
• Accurate typing skills.
• Knowledge of regulatory guidelines including HIPAA, AHCA, EMTALA, and Medicare coverage structure.
• Bilingual in English and Spanish/Creole.

Responsibilities

• Coordinate patient flow and timely processing.
• Address patient questions or concerns.
• Maintain knowledge of insurance requirements and BHSF pricing.
• Provide financial assistance options.
• Support overall BHSF Revenue Cycle operations.
• Deliver professional and friendly service to patients and community members.

Benefits

• $1000 Bonus
• Full-time position

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Industry: Hospitals
• Education Level: High school or GED