Patient Access Associate 3 - PRN

Inova Health System

2h • Hybrid

About The Position

Inova Ewing Forensic Assessment and Consultation Team – Fairfax is looking for a dedicated Patient Access Associate 3 to join the team. This role is PRN (as needed, team anticipates 8 hours per week) Shifts are flexible with remote option after training
. As a Patient Access Associate 3, you will provide excellent service by identifying customer needs and fulfilling customer expectations. To help achieve our mission, you will perform assigned duties related to patient admissions while completing assigned activities related to patient scheduling for medical procedures. Verifying and entering insurance information and authorization/referral requirements into databases is of vital importance. Counseling patients on financial liability by using available financial counseling tools to achieve maximum reimbursement for patient services is expected. Ensuring a safe patient care environment to the fullest potential, to achieve team goals, is required.
Inova is consistently ranked a national healthcare leader in safety, quality and patient experience. We are also proud to be consistently recognized as a top employer in both the D.C. metro area and the nation.
Featured Benefit
Committed to Team Member Health: offering medical, dental and vision coverage, and a robust team member wellness program.
Retirement: Inova matches the first 5% of eligible contributions – starting on your first day.
Tuition and Student Loan Assistance: offering up to $5,250 per year in education assistance and up to $10,000 for student loans.
Mental Health Support: offering all Inova team members, their spouses/partners, and their children 25 mental health coaching or therapy sessions, per person, per year, at no cost.
Inova Health System is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to age, color, disability, gender identity or expression, marital status, national or ethnic origin, political affiliation, pregnancy (including childbirth, pregnancy-related conditions and lactation), race, religion, sex, sexual orientation, veteran status, genetic information, or any other characteristics protected by law.

Requirements

• High School Diploma or GED
• 2 years of healthcare patient access experience, or 2 years of experience in healthcare revenue cycle.

Nice To Haves

• 2 years of Medical Coding/billing
• 3 years of EPIC experience
• Bilingual in Spanish

Responsibilities

• Reports safety hazards/violations and takes appropriate action to protect the environment and guests until help arrives – if necessary.
• Accepts and provides direct/honest feedback between team members in a non-punishing manner.
• Explains insurance benefits and patient liability through the use of appropriate communication methods/styles.
• Supports scheduling activities by conducting pre-service activities such as insurance verification/submission.
• Gathers information about customer complaints in a courteous and professional manner.
• Troubleshoots individual admission issues in collaboration with other departments/staff.
• Identifies and communicates payroll authorization and referral requirements.
• Delivers an acceptable volume of work with high levels of accuracy

Benefits

• Committed to Team Member Health: offering medical, dental and vision coverage, and a robust team member wellness program.
• Retirement: Inova matches the first 5% of eligible contributions – starting on your first day.
• Tuition and Student Loan Assistance: offering up to $5,250 per year in education assistance and up to $10,000 for student loans.
• Mental Health Support: offering all Inova team members, their spouses/partners, and their children 25 mental health coaching or therapy sessions, per person, per year, at no cost.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: High school or GED