Patient Access Associate 1, BOC Clinical Support, $1000, FT, Shift Varies

Baptist Health South Florida • Miami, FL

115d • $16 - $19

About The Position

The incumbent will be responsible for coordinating patient flow, timely processing, maintaining knowledge and deployment of practices used within the department/physician practice/hospital to address patient questions or concerns. Maintaining knowledge of insurance requirements, Baptist Health South Florida (BHSF) pricing, financial assistance options, and overall BHSF Revenue Cycle operations. Practices the BHSF philosophy of service excellence in providing professional, compassionate and friendly service to patients of all ages, families, employees, physicians and community members. The estimated pay range for this position is $16.28 - $19.70 / hour depending on experience.

Requirements

• High School diploma or equivalent (GED).
• Complete and pass the Patient Access training course.
• Ability to work in a high volume, fast-paced work environment.
• Perform basic mathematical calculations.
• Detail oriented and organized.
• Excellent customer service and interpersonal communication skills.
• Basic knowledge of medical and insurance terminology.
• Experience with computer applications (e.g., Microsoft Office, EMR applications).
• Accurate typing skills.
• Knowledge of regulatory guidelines including HIPAA, AHCA, EMTALA, and Medicare coverage structure.

Nice To Haves

• Bilingual in English and Spanish/Creole preferred.

Responsibilities

• Coordinate patient flow and timely processing.
• Maintain knowledge of practices used within the department/physician practice/hospital.
• Address patient questions or concerns.
• Maintain knowledge of insurance requirements and BHSF pricing.
• Provide financial assistance options and overall BHSF Revenue Cycle operations.
• Deliver professional, compassionate, and friendly service to patients and families.

Benefits

• Sign-On Bonus: Up to $1,000

What This Job Offers

• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 5,001-10,000 employees