Patient Access Assistant Lead

CentraCare•Willmar, MN

1d•$19 - $29

About The Position

As a Patient Access Assistant Lead you will play a pivotal role in ensuring a smooth and positive experience for our patients when registering for care! This role performs complex registration duties that require independent analysis, sound judgment, and in-depth knowledge of hospital procedures. In this role, you will actively support the growth of the team by assisting with training, coaching, and ongoing education for staff, helping maintain high standards of accuracy, efficiency, and service, while also promoting patient safety and family-centered care. Serving as a trusted resource, the Patient Access Assistant Lead also helps ensure continuity of operations by covering open shifts, stepping in for the Supervisor when needed, and participating in on-call rotation to support the department’s needs. Schedule Full-Time | 80 hours every two weeks Monday - Friday | 8:00am-4:30pm Must assist with open shifts and on-call Pay and Benefits Starting pay begins at $19.15 per hour and increases with experience Pay range: $19.15- $28.71 per hour Full-time benefits: Medical, dental, PTO, retirement, employee discounts and more! Qualifications High school diploma or equivalent required Epic Certification Epic Prelude/ADT (or other Software Vendor) Credentialing required where applicable within one year of hire. Management experience preferred. 3 years experience in a health care setting preferred. Knowledge about third party payers, (ADT) admissions, discharges, transfer system highly preferred. Previous supervisory experience preferred Must have working knowledge of all Prelude/ADT/Scheduling/Insurance authorization and referral functions within Epic. CentraCare has made a commitment to diversity in its workforce. All individuals including, but not limited to, individuals with disabilities, are encouraged to apply. CentraCare is an EEO/AA employer.

Requirements

High school diploma or equivalent required
Epic Certification Epic Prelude/ADT (or other Software Vendor) Credentialing required where applicable within one year of hire.
Must have working knowledge of all Prelude/ADT/Scheduling/Insurance authorization and referral functions within Epic.

Nice To Haves

Management experience preferred.
3 years experience in a health care setting preferred.
Knowledge about third party payers, (ADT) admissions, discharges, transfer system highly preferred.
Previous supervisory experience preferred