Patient Access Assistant Lead
About The Position
As a Patient Access Assistant Lead you will play a pivotal role in ensuring a smooth and positive experience for our patients when registering for care! This role performs complex registration duties that require independent analysis, sound judgment, and in-depth knowledge of hospital procedures. In this role, you will actively support the growth of the team by assisting with training, coaching, and ongoing education for staff, helping maintain high standards of accuracy, efficiency, and service, while also promoting patient safety and family-centered care. Serving as a trusted resource, the Patient Access Assistant Lead also helps ensure continuity of operations by covering open shifts, stepping in for the Supervisor when needed, and participating in on-call rotation to support the department’s needs. Schedule Full-Time | 80 hours every two weeks Monday - Friday | 8:00am-4:30pm Must assist with open shifts and on-call Pay and Benefits Starting pay begins at $19.15 per hour and increases with experience Pay range: $19.15- $28.71 per hour Full-time benefits: Medical, dental, PTO, retirement, employee discounts and more!
Requirements
- High school diploma or equivalent required
- Epic Certification Epic Prelude/ADT (or other Software Vendor) Credentialing required where applicable within one year of hire.
- Must have working knowledge of all Prelude/ADT/Scheduling/Insurance authorization and referral functions within Epic.
Nice To Haves
- Management experience preferred.
- 3 years experience in a health care setting preferred.
- Knowledge about third party payers, (ADT) admissions, discharges, transfer system highly preferred.
- Previous supervisory experience preferred
Responsibilities
- Ensuring a smooth and positive experience for patients when registering for care
- Performing complex registration duties that require independent analysis, sound judgment, and in-depth knowledge of hospital procedures
- Actively supporting the growth of the team by assisting with training, coaching, and ongoing education for staff
- Helping maintain high standards of accuracy, efficiency, and service
- Promoting patient safety and family-centered care
- Covering open shifts
- Stepping in for the Supervisor when needed
- Participating in on-call rotation to support the department’s needs
Benefits
- Medical
- Dental
- PTO
- Retirement
- Employee discounts
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
Number of Employees
5,001-10,000 employees
