Patient Access Advocate (Full Time/80 Hours Biweekly) Varied Shifts

Hendricks Regional Health • Danville, IN

91d

About The Position

The Patient Access Advocate serves the needs of patients, associates, and third-party payers through the accurate, effective, and efficient completion of Patient Access and Revenue Cycle tasks.

Requirements

• Must have or be working toward a high school diploma or equivalent with special emphasis on office skills.
• Specific vocational preparation includes an occupationally significant vocational training or on-the-job computer and switchboard experience.
• Medical terminology and healthcare business office experience would be helpful.

Responsibilities

• Processes pre-registration for all patient types without creating duplicate medical record numbers or duplicate patient account numbers, including gathering demographic and insurance information by telephone or during pre-procedure encounter.
• Enters demographic and insurance data into the computer and assembles packets for specific patient types.
• Processes all patient type registrations without creating duplicate medical record numbers or duplicate patient account numbers, including scanning insurance card(s) and verifying demographic and insurance data.
• Types and assembles packets for specific patient types and obtains room assignments by contacting the proper nursing unit/bed control.
• Obtains appropriate signatures on forms and directs/transport patients to the appropriate department or unit.
• Follows through on special diagnosis patients (i.e., infectious patients) and offers all patients a copy of the brochure 'Your Rights & Responsibilities as a Patient'.
• Completes Medicare Secondary Payer Questionnaires.
• Edits/prepares registrations accurately before passing on to billing.
• Processes transfers and discharges.
• Completes follow-up on signatures, Medicaid eligibility, and Medicare Secondary Payer Questionnaires.

What This Job Offers

• Job Type: Full-time
• Industry: Utilities
• Education Level: High school or GED