Patient Access Advisor

Rome Health • City of Rome, NY

6d

About The Position

Make a difference at the front door of patient care. As a Patient Access Advisor, you'll be one of the first people our patients meet. You'll help ensure a smooth check-in experience by accurately registering patients, verifying insurance, and supporting access to care.
Schedule:
11:00 AM. – 7:00 PM.

Requirements

• Comfort using computers, keyboards, and office equipment
• Strong communication skills and professional phone etiquette
• Ability to manage detailed information accurately in a fast-paced environment
• High School Diploma or GED required

Nice To Haves

• Experience in a healthcare setting (hospital, physician office, clinic) preferred, not required
• Familiarity with medical terminology and insurance processes is a plus

Responsibilities

• Register and check in patients for scheduled and walk-in services
• Explain forms, answer questions, and collect required signatures
• Verify insurance coverage and document prior authorizations
• Confirm physician orders and medical necessity per hospital policy
• Collect co-pays and other out-of-pocket expenses
• Maintain accurate, timely documentation in hospital systems

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 501-1,000 employees