Pathways Care Coordinator

Family Service Association of Greater Elgin • Elgin, IL

3d • $45,614 - $67,942

About The Position

Responsible for facilitating the coordination of care for clients and their families identified for High-Fidelity Wraparound Services (Tier 1) OR Intensive Care Coordination Services (Tier 2) and meeting deliverables of the Pathways to Success Program through a System of Care lens.

Requirements

• Bachelor’s degree in Psychology, Social Work or related field is required.
• Must be able to work two evenings a week.
• The ability to work with people from every diverse background and show cultural competency is a must.

Nice To Haves

• Experience working in community counseling related services and working with children and adolescents with mental health needs is desired.
• Bilingual in Spanish preferred.

Responsibilities

• Responsible for supporting an active caseload of 10 OR 25 families and maintaining weekly contacts via various contact methods including in person meetings as assigned per tier level.
• Responsible for documentation according to Medicaid Rule 140, 141 and 132 and as outlined in the Pathways to Success Program.
• Responsible for knowing and providing services in accordance with High-Fidelity Wraparound Model as well as CASSP and System of Care Principals.
• Responsible for providing services in a way that is most accessible to the family.
• Responsible for following the Pathways to Success Handbook.
• Participate in mobile crisis response events for assigned families when possible and minimally coordinate with mobile crisis responders as expeditiously as possible, but no later than 48 hours after a crisis event.
• Responsible for networking with collaterals on behalf of families assigned, including: referral and linkage, discharge planning with in-patient psychiatric facilities, and the advocacy of a client’s rights within the education, legal, child welfare, mental health systems, and others as needed.
• Responsible for collaborating with community partners regarding Wraparound plans and for cohesive treatment goals/outcomes.
• Responsible for convening and working with child & family teams where family voice and choice is practiced and celebrated.
• Responsible for discussing cases with supervisor in clinical supervision on a weekly basis.
• Responsible for discussing the Wraparound model and Pathways to Success program expectations in supervision.
• Responsible for reporting to supervisor regularly about problems that arise, need for special services and resource information.
• Responsible for meeting with collaterals monthly to get feedback regarding the program services.
• Responsible for consulting with Wraparound Team regarding specific client issues that include gathering assessment information and assistance in treatment planning for the client.
• Responsible for completion of all required documentation and clinical paperwork
• Responsible for completion of all agency administrative paperwork
• Responsible for attending clinical meetings on monthly basis
• Responsible for serving on agency program committees when assigned.
• Responsible for participation in Performance Quality Improvement Efforts
• Responsible for compliance with Council on Accreditation Standards and Best Practices in serving clients
• Responsible for cooperating with system evaluation.
• Attend Community Engagement Team meetings as requested.
• Attend Parent Council/Junior Board as requested.
• Responsible for educating the community regarding the Pathways to Success Program.
• Responsible for assisting in developing materials to be used in marketing and public relation events.
• Responsible for facilitating positive networking relationships with community service providers and/or networks.
• Responsible for acting as a resource to community partners about mental health and mental health services.
• Responsible for fulfilling agency requirement of training and documenting all trainings attended.
• Responsible for attending all mandatory agency in-service trainings.
• Responsible for attending any Healthcare and Family Services trainings or through their partner, PATH.
• Responsible for attending and partaking in Wraparound trainings and model fidelity monitoring.
• Participate in projects as assigned by supervisor
• Perform incidental business related travel as needed
• Perform job responsibilities with a positive attitude
• Responsible for promoting collegiality at the workplace by working collaboratively with others

Benefits

• In addition to base salary, we offer a comprehensive benefits package, including medical, dental, vision, 401k, generous PTO and short-term disability, and opportunities for professional development and growth.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level