Pathology Customer Service Lab Tech

Johns Hopkins Medicine • Baltimore, MD

251d • $18 - $31

About The Position

The Johns Hopkins Hospital is a world-renowned leader in patient care, serving the greater Baltimore community and patients from all across the globe. Our friendly and knowledgeable staff teams provide support throughout our many specialty departments and centers, from primary visits to emergency care.

Requirements

• An Associates (A.A. or A.S.) degree as a Medical Laboratory Technician, which included a 6-month supervised clinical internship in an approved laboratory; and/or equivalent education and training in microbiology, chemistry, hematology, immunohematology, or related specialty field.
• High School Diploma or GED may be considered where an individual has a broad range of experience as a Pathology Lab Tech II or higher, with 5 or more years of experience and progressive demonstration of the skills necessary to perform the essential job functions.
• Six months of MLT internship. Alternate consideration of an individual with a broad range of experience as a Pathology Lab Tech II, with 5 or more years of experience and progressive demonstration of the skills necessary to perform the essential job functions.
• MLT(ASCP), preferred.

Responsibilities

• Reports to a Technical Service Representative-MT, Lead Medical Technologist, or Customer Service Supervisor.
• Responsible for external transportation coordination, specimen receiving, specimen processing, problem-solving, and tracking of specimens referred from affiliate sites and external laboratory clients and customers.
• Interface the needs of physicians, nurses, ward clerks, and external health providers, with technical and logistic information related to laboratory services available through the JHH Department of Pathology.
• Monitors services provided by commercial reference laboratories.
• Troubleshoots external specimen problems within the Pathology Laboratory Division.

Benefits

• Career growth and development
• Tuition Assistance
• Diverse and collaborative working environment
• Affordable and comprehensive benefits package

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Industry: Hospitals
• Education Level: Associate degree
• Number of Employees: 5,001-10,000 employees