Path Manager

City of New York•Bronx, NY

About The Position

APPLICANTS MUST BE PERMANENT IN THE ADMINISTRATIVE DIRECTOR OF SOCIAL SERVICES CIVIL SERVICE TITLE OR BE PERMANENT IN A COMPARABLE TITLE ELIGIBLE FOR 6.1.9 TITLE CHANGE OR BE REACHABLE WITH THE SCORE OF 100 ON THE OPEN COMPETITIVE ADMINISTRATIVE DIRECTOR OF SOCIAL SERVICES EXAM (# 1121). The New York City Department of Homeless Services (DHS) is the largest organization in the United States dedicated to preventing and addressing homelessness. In partnership with other City agencies and nonprofit organizations, DHS works to prevent homelessness before it begins, reduce street homelessness, provide temporary shelter, and connect individuals and families to stable housing all with a focus on accountability, empathy, and equity. DHS is committed to continuous improvement and employs innovative strategies to deliver high-quality services that support a swift transition from shelter to self-sufficiency. The agency manages hundreds of facilities and operates with a large team as well as a several billion-dollar budget to meet the diverse needs of New Yorkers experiencing homelessness. The Division of Shelter Intake is responsible for the oversight of the day-to-day operations of the agency’s Single Adult, Adult Families and Families with Children’s intake and assessment sites, both directly run and contracted providers. This Division is responsible for ensuring that the City’s most vulnerable population can access shelter, according to eligibility criteria, 24 hours a day, 7 days a week, 365 days a year. The Department of Homeless Services (DHS) is recruiting four (4) Administrative Director of Social Services M-I's to function as a PATH Manager who will - Monitor referrals to HRA Diversion and NoVA Units, the Medical Provider, Prevention Services Homebase, ACS and DOE. - Manage the placement process with the Agency’s HERO Unit, ensuring that shelter placements assignments are made, as necessary. - Monitor coverage of daily operations throughout the building. - Plan and direct extensive investigations and assessments involving possible fraudulent or improper practices. - Maintain records and prepare reports for the Director of the PATH Unit. - Provide direct supervision of issues relating to social services, facilities management, transportation, medical services, food services, and security during their assigned shift. - Provide administrative direction regarding the application of administrative procedures and regulations to the program. - Oversee building operations and continually evaluate the operation of this program and make appropriate policy recommendations to improve its efficiency. - Supervise and maintain control on subordinates’ attendance according to agency procedures by posting appropriate data on standard forms and holding conferences to ensure adherence to time and leave information. - Foster compliance and ensures staff adherence to City and Agency Policies and procedures by reviewing applicability of rules and regulations with staff, such as Equal Employment Policies, Time and Leave Regulations, Absence Control Program, Overtime Allocation, DHS Employee Evaluation Program, and Control Plans.

Requirements

A baccalaureate degree from an accredited college or university and four years of progressively responsible experience, in a large governmental agency, business firm, civic or community organization operating in the area of social services, including one year at the administrative or managerial level; or
Education and/or experience equivalent to "1" above.
Graduate education or a license may substitute for up to a maximum of three years of experience in the area of social services, but not for the one year of experience at the administrative or managerial level as described in "1" above, as follows:
A master’s degree from an accredited college or university in accounting, business, child welfare, counseling, economics, education, finance, human resources, labor relations, management, management science, nursing, operations research, organizational behavior, personnel or public administration, political science, psychology, sociology, social work, statistics, and/or urban studies may substitute for two years of experience; and/or
Graduate education beyond the baccalaureate degree may be substituted at the rate of 30 semester credits from an accredited college or university in the area(s) listed in “2(A)” above for each year of experience up to a maximum of three years; or
A valid New York State Registration as a Licensed Clinical Social Worker (LCSW) or Licensed Master of Social Work (LMSW) may substitute for three years of experience.
However, all candidates must have a baccalaureate degree from an accredited college and one year of experience at the administrative or management level as described in "1" above.

Responsibilities

Monitor referrals to HRA Diversion and NoVA Units, the Medical Provider, Prevention Services Homebase, ACS and DOE.
Manage the placement process with the Agency’s HERO Unit, ensuring that shelter placements assignments are made, as necessary.
Monitor coverage of daily operations throughout the building.
Plan and direct extensive investigations and assessments involving possible fraudulent or improper practices.
Maintain records and prepare reports for the Director of the PATH Unit.
Provide direct supervision of issues relating to social services, facilities management, transportation, medical services, food services, and security during their assigned shift.
Provide administrative direction regarding the application of administrative procedures and regulations to the program.
Oversee building operations and continually evaluate the operation of this program and make appropriate policy recommendations to improve its efficiency.
Supervise and maintain control on subordinates’ attendance according to agency procedures by posting appropriate data on standard forms and holding conferences to ensure adherence to time and leave information.
Foster compliance and ensures staff adherence to City and Agency Policies and procedures by reviewing applicability of rules and regulations with staff, such as Equal Employment Policies, Time and Leave Regulations, Absence Control Program, Overtime Allocation, DHS Employee Evaluation Program, and Control Plans.