Strengthens families by identifying, supporting, and/or providing services to expectant parents, parents with young children, and staff who deliver services. Function: To lead and coordinate activities provided by PAT program and provide information, services and supports to families enrolled in the program and Parent Educators. This position is made possible by funding from The Department of Early Childhood Education. The positions establishment and continuance is dependent upon the availability of funding from this and/or other resources. Essential Functions: (must be able to perform these functions, with or without a reasonable accommodation). Provides world class customer service including effective communication with internal and external customers. Leads the coordination, implementation, monitoring and reporting of Goodwill Parents as Teachers Program services and activities. Provides supervision, direction, guidance, and feedback to Goodwill Parents as Teachers staff ensuring quality service delivery to children and families in compliance with agency, state and federal requirements and standards. Monitors the day-to-day operation of the Parents as Teachers Program ensuring that all children receive services as indicated by DECE and national PAT to maintain affiliate status. Leads Goodwill participation in DECE/UAB monitoring visits, technical assistance visits and calls, file reviews and communicates results and recommendations to supervisor. Monitors timely and accurate documentation of home visits and other parent contacts for maximum program accountability using program software ETO, Penelope, and GES database. Organizes and prepares documentation required for PAT reporting services as needed by funders and/or Family Support Services director and VP of Mission Services. Provides coaching and supportive feedback to all staff regularly regarding program performance and monitors staff caseloads. Actively initiates the planning, coordination, implementation, and reporting of family visit and parent support services for personal caseload. Conducts individualized home/community visits at least bi-monthly using the PAT curriculum ensuring integrity of the model and the implementation of all essential requirements of the program. Builds and maintains strong rapport with families, encouraging, supporting and promoting healthy parenting skills and relationships. Provides and maintains complete, updated and accurate documentation on each child and family, ensuring program compliance with regulatory and funding partner agencies. Accurately enters all program activities and assignments into the Penelope and ETO database systems within the specified timeframe requirements. Plans, coordinates, attends and leads parent group connections with content focused on parent-child interaction; development-centered parenting, and/or family well-being; Completes developmental, health, vision and hearing screenings for each enrolled child monthly and annually; as required by PAT and the Department of Early Childhood Education. Actively assists in linking families to community resources and services provided by Goodwill and other community partners to address issues related to education, financial wellness, healthcare, housing and other basic needs. Provides follow up support on referrals, information and resources provided to families through those linkages. Communicates regularly with supervisor and reports progress, problems and works as a team to help find solutions to achieve positive program outcomes. Promotes program awareness and participation through community networking, involvement with local agencies, parents, other organizations and service providers involved in early care and education of young children. Recruits and enrolls eligible families and maintains a consistent caseload in accordance with agency and program funder requirements. Participates in initial intake interviews, assessments, and other eligibility activities for enrolling new families as appropriate. Communicates regularly with supervisor, First Teacher team members, Goodwill mission services staff and community partners ensuring that all enrolled families are aware of and have access to services according to Goodwill expectations and consistent with the PAT Model. Maintains accountability of inventory of supplies, materials and equipment essential to the operation of the program and follows proper procedures for new acquisitions and purchases. Participates in planning, developing and coordinating yearly program calendar which reflects a variety of enriching, educational and extracurricular activities for children, families and team members. Maintains effective communications with First Teacher coordinator, parent educators, other Goodwill staff, parents and community service providers through attendance and active participation in meetings and conferences, use of emails, newsletters, memos, etc. Stays current on issues pertaining to early childhood development and education by participating in on-going training and professional development opportunities including seminars, conferences, in-house training and through personal research. Collaborates with educational, medical and community resource partners to obtain optimal results of First Teacher services. Maintains a positive working relationship with team members, parents, community partners, and collaborating agencies through active listening, open and honest communication, encouragement and shared decision-making. Observes all safety procedures and personnel policies. Regular attendance, as outlined in Goodwills policy, is required. Other duties as assigned.
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Job Type
Full-time
Number of Employees
11-50 employees