Pastry Lead

Heritage Grocers GroupOntario, CA
3d$17 - $24

About The Position

At Cardenas Markets, how we work is defined by shared values that include absolute integrity, respect, and collaboration. However, it's more than that; it's smart and highly driven people united in purpose to serve one another. Bring your energy and unique perspective and you'll have the opportunity to grow with us professionally, personally, and financially. You will be part of a team that genuinely cares about helping you succeed, and you will work alongside talented colleagues while making a difference in our communities. POSITION SUMMARY: The Pastry Lead will be friendly and a team player. The individual will have to ensure that the bakery/pastry area is well maintained and running efficiently. Additionally, the Pastry Lead will be the first point of contact with customers.  The Pastry Lead is to be a role model of the company by driving results while maintaining company core values.

Requirements

  • Valid Food Handlers Card;
  • Customer Service and retail experience desirable.

Responsibilities

  • Assist the Bakery Manager with training of Team Members;
  • Oversee Team Members and implement strategies to increase productivity;
  • Maintain inventory levels;
  • Collaborates with Bakery manager to prepare a weekly schedule based on projected sales and workload
  • Complete opening and closing duties as assigned;
  • Monitor quality of goods and service, while ensuring a fully-stocked display cases;
  • Place orders of supplies based on accurate forecasting of department needs;
  • Clearly communicates and enforces standards for quality, cleanliness, organization, customer service, safety, loss prevention, sanitation, Bakery conditions and food safety to all team members;
  • Provide customer service by greeting and assisting customers, responding to customer inquiries and complaints;
  • Provides flexibility by helping in any area in order to support the store needs.
  • Demonstrates personal Customer Service excellence. Engages with customers always;
  • Improves speed and efficiency of service provided.
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