Pastry Clerk ELR

Heritage Grocers Group•Dallas, TX

11h

About The Position

The Pastry Clerk delivers quality customer service in a retail store environment. The individual is expected to be a role model of the company by delivering excellent customer service while maintaining company core values.

Requirements

High School Diploma or equivalent;
Valid Food Handlers Card;
Customer Service and retail experience desirable.
Bilingual in English and Spanish
WALKING: Continuously, throughout shift, while moving about the store and handling merchandise.
STANDING: Continuously, throughout shift.
LIFTING: Ability to lift up to 25 lbs. and occasionally lift up to 50 lbs.

Responsibilities

Greet and interact with customers to address questions or concerns in a friendly, service- oriented manner;
Organize products in display case and tables while ensuring fully-stocked cases;
Support team with baking various breads, cookies, and desserts, including pan dulce;
Maintains standards for quality, cleanliness, organization, customer service, safety, loss prevention, sanitation, department conditions, and food safety;
Stock, fill, face, and ensure pricing accuracy while examining the rotation of all Pastry products and discarding outdated or spoiled items;
Work with various professional Pastry equipment, including heat sources, mixers, and blenders;
Takes food orders in person and by telephone;
All other duties as assigned.
Demonstrates personal Customer Service excellence. Engages with customers always;
Improves speed and efficiency of service provided.