Passenger Traffic Agent (Full Time)

Korean Air • Boston, MA

377d • $45,000 - $45,000

About The Position

Korean Air is seeking a motivated and talented individual for the full-time contract position of Passenger Traffic Agent at Boston Logan International Airport. This role focuses on providing exceptional customer service to passengers, ensuring compliance with security requirements, and managing various operational tasks related to passenger traffic.

Requirements

• Must be legally authorized to work in the U.S. without sponsorship
• Must be able to work on days, evenings, weekends, and holidays
• Previous airline customer service experience welcomed and preferred

Responsibilities

• Provide top quality customer service to passengers at Boston Logan International Airport
• Perform arrival duties such as supervising the transfer of baggage, translating Customs and Border Protection interviews, supervising the cleaning of the aircraft, and escorting passengers with special needs
• Perform departure duties such as check-in, ticketing, reservations, gate services, overseeing baggage assortment and loading, ramp service, and weights and balances control
• Comply with all federal, state, and airport authority security requirements and Korean Air's policies
• Handle necessary report generation and general administration tasks
• Perform all other duties assigned or delegated by managers

Benefits

• Paid holidays
• Health insurance
• Dental insurance
• 401(k)
• Flexible spending account
• Paid time off
• Vision insurance
• 401(k) matching
• Employee discount

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Industry: Air Transportation
• Education Level: No Education Listed