Passenger Service Ramp Manager

Alliance Ground InternationalNew York, NY
6d$70,000 - $70,000

About The Position

Alliance Ground International (AGI) is one of the largest independently owned ground handling company providing services to 100+ airlines in 61 airports across the U.S. and Canada. We are the home to over 12,000 team members supporting over 1.5B Kilos and over 400K departures. Our Ground division has a strong reputation in aviation ground services. We are committed to providing the highest level of quality service and continuing our track record of outstanding safety. As we continue to grow, we are looking for only the best in the industry. The work of a Ramp Manager includes but are not limited to managing and directing ramp activities by providing a safe, quality product covering a range of ground handling services to its customers. Accountable for daily operations. Maintain and improve customer and company safety and quality standards. Maintain good relations with customers and airport authorities.

Requirements

  • Must be at least 18 years of age.
  • Possess a College degree diploma, GED or work experience equivalent is a plus.
  • Minimum 3 years Ramp Supervisor experience
  • Excellent verbal and written communication skills
  • Excellent knowledge of Ramp Operations
  • Strong organizational and multi-tasking skills
  • Leadership ability
  • Customer focus and quality awareness
  • Ability to deal with conflict
  • Must pass background check and be able to obtain airport security clearance.
  • Must be able to lift up to 70 pounds in confined spaces.
  • Must be able to stand, lift, bend, push and pull for extended periods of time.
  • Must be willing to work outside in all types of weather and elevated noise levels within the airport environment
  • Applicants must be able to work on weekends, (Friday, Saturday and Sunday) and holidays.
  • Strict adherence to company attendance policies are expected and enforced.

Responsibilities

  • Manage and control all staff assignments.
  • Hold daily briefings with all levels of management.
  • Provide support to front line management.
  • Coach and train all employees to effectively improve operations.
  • Ensure workforce adherence to company policies and procedures.
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