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The position involves preparing commercial billing data for management reports and customer airline reports according to their specific requirements. The role requires building strong relationships with all customer airlines to ensure a customer-focused operation. Additionally, the position entails planning resource allocation within each business unit and working closely with employees to provide on-the-job training and coaching. It is crucial to ensure adherence to all regulatory requirements set by relevant authorities and to maintain and improve airline customer standards through continuous improvement initiatives. The role also emphasizes the importance of safe and secure operations, adhering to the highest standards of health, safety, security, and government statutory requirements. Furthermore, the position involves encouraging, managing, and developing staff across all aspects of the business while controlling resource and cost allocation within budgetary constraints.
