Passenger Service Agent
About The Position
People. Passion. Pride. This is what has driven our teams since 1833. Since that time, we have developed to become a critical partner in the global aviation industry, delivering time-critical logistics services at over 300 locations in 65 countries, across 6 continents. But at the heart of our business is our people. Role Purpose As a member of the Menzies Aviation Passenger Service Team, you will be responsible for checking in passengers for flights at the ticket counter and gates; as well as verifying passenger documentation, assigning seats, providing gate information, checking baggage, and assisting passengers with their issues in the airport. This individual must adhere to Menzies Aviation uniform guidelines and codes of conduct (no visible tattoos/excessive piercings). $20.00 per hour Frontier Flight Benefits $.50 base wage increase after 6 months of service, $.50 increase after 1 year of service, and $.50 increase after 2 years of service. $40 Monthly Travel voucher or Free Parking Pass Sales commission for agents compliant with the policy are paid on a monthly basis.
Requirements
- Must be 18 years of age or older
- Pass all pre-employment testing including a drug screen, FBI background, and employment history.
- Ability to proficiently read, write and speak English
- Must be available and flexible to work variable shifts including weekends and holidays
- Must be able to stand for long periods of time at the ticket counter and gate check-in areas.
Nice To Haves
- Prior Customer Service Experience Strongly Preferred
- Intermediate Computer Skills Required
Responsibilities
- Assist passengers with check-ins, verification, gate information, baggage claims and any other passenger issues in the airport with a positive attitude
- Interpret identification labels along with baggage and cargo routing tags.
- Host self-service kiosks
- Ensure that all work areas are organized.
- Ensure the safe and secure operations.
- Perform other duties as assigned.
Benefits
- Advancement Opportunities
- Frontier Airlines Flight Benefits
- Medical, Dental, and Vision insurance
- Paid Vacation
- 401K Savings Plan
- Employee Assistance Program
- Pet Discount Coverage and Pet Insurance Plan
- Uniform Provided
- $40.00 Monthly Bus/Train Voucher or Free Airport Parking
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
