Passenger Service Agent Full Time
About The Position
At Sanford Airport Authority, the team behind Sanford International Airport, we believe in growing together. We are the simpler, faster, and better choice for starting your career, with a deep commitment to our community and to the success of our employees. All our team members are trained in-house, ensuring they have the tools, skills, and confidence to thrive. At the Sanford Airport Authority, we provide more than a job; we offer a pathway to success. We are looking for employees who want stability and long-term growth with us. If you’re looking for a place to build a lasting career and potentially retire, this is the place. Ready to take the next step in your career? The Passenger Service Agent’s role is to provide friendly customer service for airline passengers, including but not limited to computerized passenger check-in, baggage service, greeting arriving passengers, jetway operation, and providing special assistance as required. (Weekends and Holidays Availability Required)
Requirements
- Must complete paperwork accurately and have basic computer skills.
- Excellent customer service skills and a strong work ethic.
- Present a neat professional appearance and demeanor.
- Must be punctual & dependable.
- Must be flexible with scheduling and able to work a variety of shifts including nights, weekends, and holidays.
- Willing to work in a time-sensitive and fast-paced environment.
- High school diploma or GED required.
Responsibilities
- Provide customer service to airline passengers.
- Check-in passengers and baggage up to 50 lbs.
- Verify passenger documents for boarding passes.
- Comply with airline security requirements.
- Assist passengers with reservations and rebooking.
- Operate jet bridge for arriving/departing flights.
- Make boarding and arrival announcements.
- Assist arriving passengers.
- Communicate pertinent flight information.
- Work with others to ensure on-time flights.
- Other duties as assigned.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
